Terms of Service

Please note that the information provided on the "Terms and Conditions" page is an integral part of our overall "Privacy Policy." For a comprehensive understanding of how La Casa del Habano Geneve handle your data, manage orders, and terms of service, we strongly encourage you to read the entire Privacy Policy. This will ensure that you are fully informed about your rights, our practices, and the terms that govern your use of our services.

Preamble

The following general terms and conditions of sale are mandatorily presented to all customers visiting our website lacasadelhabano-geneve.com.
The buyer must read and accept these general terms and conditions of sale before confirming their order.

Order Conditions

To confirm an order on our website, a minimum amount of CHF 100 is required.
Before confirming the order, please ensure all personal information provided is accurate (phone number, address, email, name, etc.). By confirming the order, you acknowledge acceptance of these terms and conditions. The contract becomes binding when the order is placed and accepted electronically.
All orders are confirmed via email, including the exact invoiced amount and shipping details. Once your order is dispatched, you will receive a confirmation email with a tracking number allowing you to monitor the delivery status online.
Cigars and tobacco products are only available to individuals aged 18 or older.
For order cancellations, a fee of CHF 50 applies. For orders exceeding CHF 500, administrative fees amount to 10% of the total order value.

Liability

While we strive to ensure prompt delivery, we are not responsible for delays caused by our partners or events beyond our control, such as natural disasters, transportation issues, etc.
The sale of tobacco and alcohol is strictly limited to individuals over the age of 18. By accepting the terms and conditions, the customer confirms that they meet this age requirement and are purchasing for personal use. Otherwise, lacasadelhabano-geneve.com declines all responsibility.

Governing Law and Jurisdiction

This contract is written in French and governed by Swiss law.
The user waives the jurisdiction of their place of residence and acknowledges the exclusive jurisdiction of the courts of the Canton of Genève, Switzerland.